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We offer a 30 day no quibble return policy. You can return your order within this time for a refund of the product value (excluding delivery fees)
If you have purchased any items you no longer require, you are more than welcome to return them for a full refund. This does not include printed items or underwear. Goods must be in the same condition and in the original packaging as they were received in.
We will replace any customised item if it is faulty. But otherwise, we don’t offer returns or refunds on customised items unless they are faulty.
All returns must be authorised, please contact firstname.lastname@example.org to request a returns authorisation code. Please note that we do not pay for the return postage and it is your responsibility to ensure the items reach us so we, therefore, recommend using a signed for service.
We are committed to customer service and in the rare occasion you have received the wrong items or faulty items please contact us and we will supply a prepaid postage label to return the item and send the correct items out to you.